Requirements for Transportation Service Providers
There are some requirements common to both conventional transportation service providers and specialized transportation service providers, such as:
Making information available to the public on accessibility equipment and features of their vehicles, routes, and services.
Providing accessibility training to employees and volunteers.
Not charging a fare to a support person accompanying a person with a disability when that person requires a support person.
Meeting additional transportation-specific requirements in their accessibility plans.
There are other requirements that are unique to each specific type of transportation provider, as outlined on the next few screens.
A designated public sector transportation organization as described in paragraph 5 of Schedule 1 of the Integrated Accessibility Standards Regulation, that provides specialized transportation services that operate only within Ontario.
A designated public sector transportation organization as described in paragraph 5 of Schedule 1 of the Integrated Accessibility Standards Regulation, that provides conventional transportation services that operate only within Ontario.
A person who accompanies a person with a disability to help with communication, mobility, personal care, medical needs, or with access to goods, services or facilities.